Shipping Policy

Velotides Research

1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

2. Shipping Methods & Delivery Times
Shipping times vary depending on your location and the shipping method selected at checkout.Estimated delivery times:Standard Shipping: 3–7 business daysExpedited Shipping: 1–3 business daysPlease note that delivery times are estimates and are not guaranteed.

3. Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.

4. Discreet Packaging
All orders are shipped in discreet, unbranded packaging to ensure privacy and security.

5. Tracking Information
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

6. Lost, Delayed, or Damaged Packages
Velotides Research is not responsible for delays caused by shipping carriers, weather, or other factors outside of our control.If your package is lost or arrives damaged, please contact us within 48 hours of delivery, and we will review the issue.

7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Velotides Research is not responsible for orders shipped to incorrect addresses provided at checkout.

8. International Shipping(Include this section if applicable)
We may offer international shipping to select countries. Delivery times and customs processing may vary.Customers are responsible for any customs duties, taxes, or import fees required by their country.

9. Order Changes & Cancellations
Once an order has been processed or shipped, it cannot be modified or canceled.

10. Contact Us
If you have any questions regarding shipping, please contact us through our website.